I've been to this place 3 times. Two out of the 3 were not good experiences, and the one that was good was when they were trying to make up for the poor experience. The first experience, the lady was rude and rough/impatient with my 4 yr old getting her nails done. The 2nd time they did her nails for free to make up for the bad experience. The 3rd time they made a mistake advertising that a service was $10 total, instead of $10 off. The staff was rude when I asked them about it, and made me phone the owner at home on a Sunday to have it fixed. Which she was still hesitant to do. We won't be back, and I wouldn't recommend the service to anyone.